Business VOIP

Business VOIP offers advantages over regular telephone service that allow business more freedom and savings than ever before.  Today’s technology driven society predicts that if you do not have business VOIP, you will soon.  However, before you jump on the business VOIP bandwagon, you should know what business VOIP is and how it can benefit your business.

Many business owners use some amount of technology every day, but sometimes find themselves unwilling to try new technological advances due to a lack of understanding or an overwhelming amount of complication associated with certain technologies. However, business VOIP is a relatively simple technology to obtain and use that allows you more versatility in your phone uses while saving you money.

Business VOIP may seem like a very foreign term to your business. The “VOIP” in business VOIP stands for Voice Over Internet Protocol. That may sound technical, but really it just means that you will be able to use telephone services over your internet connection rather than your traditional phone lines. How does this benefit your business? Free long distance is one way your company can save money with business VOIP.

Business VOIP allows you to call anywhere in the world using your internet connection. This means that there will be no additional long-distance charges when you use business VOIP. Besides savings on long-distance, you will also be able to avoid those other costs tacked onto your regular phone bill like taxes, tariffs, and other mysterious charges. In some cases, companies already using business VOIP have reported savings up to 60 percent over their traditional phone bills.

However, the financial savings associated with business VOIP is not the only reason to change to this more technologically advanced phone system. The potential services available through business VOIP will also offer your business flexibility and communications potential that will enhance your continued efforts at growing your organization. For instance, there is technology available for your business VOIP system that will allow your computer to communicate with others via the phone, and business VOIP also opens doors to conferencing via tele-video. Imagine being able to see the person you are speaking to in real time video or being able to present a product in real time.

Another great aspect of business VOIP is that it allows you to enhance your advertising potential immediately via message on hold. Through a simple .wav or .mp3 file, you can take an audio file and turn it into an advertisement your clientele can hear via your telephone. Taking the advancement of the telephone and adding in a new kind of communication potential makes business VOIP a must for most businesses.

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The Future of VOIP Technology

Few communication technologies have grown as big in as short a period of time as Voice Over Internet Protocol (VOIP). VOIP, the method by which millions of people use their Internet connection to make telephone calls has grown in percentages reaching the triple digits in each of the past three years, as more and more people are drawn to the inexpensive price and ease-of-use of the service.

But what do VOIP companies need to do in order to maintain this growth? The following list illustrates those things which VOIP providers must give (or continue to give) their customers in order to stay competitive.

Inexpensive Price

Obviously, the mainstream appeal of VOIP would cease to exist were in not for the low price of set up and calling. People weren’t drawn to VOIP because it was simply a “cool” technology, but rather because the long distance packages and FREE calls to other VOIP users made it an offer than was hard to resist.

In order to maintain this benefit, VOIP providers must work hard to keep costs low.

Customer Service

Question: How does a VOIP provider grow as large as a major telecommunications company?

Answer: By NOT acting like a major telecommunications company.

VOIP companies are popular with their customers because they provide a level of personalized customer service that has seemingly disappeared from the large carriers. In order to keep their market share, VOIP companies must never lose sight of the fact that this interpersonal connection needs to stay strong.

Wireless Capability

For the first several years of its existence, VOIP was great, provided you had the proper headset and wanted to make your calls from your desktop or laptop PC. Then, Wi-Fi kicked in and people were free to move around their homes or office and make VOIP calls – as long as they stayed within signal range.

But in order to grow, VOIP providers must cut loose these bonds and give individuals the opportunity to make calls from standard cell phones. Many leading VOIP providers have caught on to this fact and now work with wireless nationwide networks that let people call from their cars, or other mobile locations.

We have become so attached to our cell phones, that for any calling system to reach the masses, cellular phone capability is an absolute “must have” feature.

Free Calls

One of the strongest selling points of VOIP technology continues to be the free calls that individuals can make to those in the same plan. If this were simply an introductory offer, then individuals might leave the service after it expires. But if it remains a bedrock offering from all VOIP carriers, then more and more people will be attracted to this potential money-saving feature.

For reliable, affordable VOIP service in the New York area, visit www.itpvoip.com. Unparalleled customer service and amazing price packages are what helped ITP VOIP be rated #1 in customer satisfaction in New York and the #1 VOIP provider in the United States by users. Every day, ITP VOIP strives to bring you the best service is the country. Contact www.itpvoip.com today for more information about how to get started.

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